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Your Lexis ID
Sign in to your accountYour dashboard shows your application, your documents and what you still need to do.4 steps, about 1 minuteCreate your Lexis IDNew to Lexis English?8 steps, about 5 minutesCodes, apps and passkeysAfter your password, Lexis ID checks it is really you with a second step.4 waysAdd a passkey or authenticator appA passkey or an authenticator app is a second lock on your Lexis ID.About 2 minutesWindows is asking for a PIN. What is it?It's the PIN you type to unlock this computer, the one you use when you turn it on or wake it up.About 2 minutesReset your passwordForgot your password?6 steps, about 2 minutesChange your mobile numberGot a new phone number?5 steps, about 2 minutesLost your authenticator app or passkeyNew phone, deleted app, or a passkey that no longer works?4 steps, about 2 minutes
Still stuck?
Send us a message. Tell us the email address you are using and what happens on screen. You don't need an account to send it.
- Search the help, e.g. forgot password
- Sign in to your account
- Your dashboard shows your application, your documents and what you still need to do. You open it with your Lexis ID, one account for every Lexis English website.
- log in login sign in account dashboard email password
- Open the sign-in screen
- Type your email address
- Type your password
- Type the code we text you
- Create your Lexis ID
- New to Lexis English? Make your Lexis ID once and use it on every Lexis English website: your application, your dashboard and Lexii.
- sign up register new account create join verify confirm email
- Press Sign up.
- Fill in your details
- Check your inbox
- Press Confirm my email
- Press Continue
- Type the code we text you
- Choose an extra way to sign in
- Set up the authenticator app
- Codes, apps and passkeys
- After your password, Lexis ID checks it is really you with a second step. These are the ways it can do that, and how to switch between them.
- 2-step two step two-factor 2fa mfa code sms text authenticator app passkey security key totp
- Text-message code
- Authenticator app code
- Switch to the other method
- Passkey or security key
- Add a passkey or authenticator app
- A passkey or an authenticator app is a second lock on your Lexis ID. Someone who learns your password still cannot sign in without it. Lexis ID offers to set one up straight after your sign-in code.
- add passkey set up passkey add authenticator app set up app 2-step two-step two-factor 2fa mfa qr code square code setup key fingerprint face pin windows pin windows hello wrong pin locked out security key staff agents required 1 november
- Choose a passkey or an app
- Agents and staff: pick one to carry on
- Passkey: confirm on your phone or computer
- App: scan the square code
- App: type the 6-digit code
- Windows is asking for a PIN. What is it?
- It's the PIN you type to unlock this computer, the one you use when you turn it on or wake it up. Windows is asking for it, not Lexis ID.
- windows pin windows hello what is the pin which pin pin number do not know my pin forgot pin office computer shared computer microsoft account phone number i do not recognise passkey authenticator app
- Close the Windows box
- Choose the authenticator app
- Install the app on your own phone
- Scan the square code
- Type the 6-digit number
- Reset your password
- Forgot your password? Lexis ID emails you a link to set a new one. It takes about two minutes.
- forgot password reset change password lost password new password locked out
- Press Forgot username or password?
- Type your email address
- Check your inbox
- Press Set a new password
- Type your new password twice
- Sign in with the new password
- Change your mobile number
- Got a new phone number? Change it yourself so your sign-in codes go to the right phone.
- mobile phone number new phone sms change number
- Type your email address
- Type the code from your authenticator app
- Type your new number
- Type the code sent to the new number
- Done
- Lost your authenticator app or passkey
- New phone, deleted app, or a passkey that no longer works? Remove the old one, then set up a new one the next time you sign in.
- lost phone new phone authenticator app passkey deleted reset 2-step removed
- Open the page and press Continue
- Type the code we email you
- Type the code we text you
- Done
