Student Care
Studying overseas is one of life’s great adventures. We’ll be with you every step of the way.
Student care
Someone in your corner, always
Moving to another country is exciting, but it can also feel overwhelming. From the moment you apply until the day you graduate, the Lexis team is here to help. Whether you need advice about your studies, accommodation, work, health, travel or simply settling into life in a new country, you’ll always find someone ready to help.
At Lexis, student care isn’t a department. It’s part of who we are.
Lexis 360°
Your English, your plan
No two students arrive at Lexis with exactly the same English, goals or plans. Lexis 360° ensures your study program reflects yours, with regular one-to-one guidance from our academic team from your first day onwards.
Your Day One interview
Meet individually with our academic team to discuss your English level, your goals and what you want to achieve at Lexis.
Your Week Two check-in
Meet with us again to see how you’re settling in, review your progress and make any changes needed to keep you on track.
Personal needs analysis
Identify your strengths, the areas that need work and the English skills most important to your goals.
Your individual study plan
Follow a study plan built around your level and objectives, with clear goals for what comes next.
Monthly one-to-one feedback
Meet individually with your teacher to discuss your progress, get feedback and keep your study plan moving forward.
A team that knows you
One of the advantages of studying at Lexis is that we’re large enough to offer outstanding facilities, but small enough to know our students personally.
Need help opening a bank account? Looking for a doctor? Feeling homesick? Want advice about finding a job? Unsure which English course to take next?
Our campus teams deal with these questions every day. You’ll always have someone who knows you and can point you in the right direction.
Accommodation you can trust
Unlike many schools, Lexis manages its own accommodation teams across every campus. That means the people arranging your homestay or student residence are part of Lexis, not an external agency.
Before you arrive, we’ll take the time to understand your preferences and match you with accommodation that suits your needs. During your stay, our accommodation staff remain available if you have any questions or concerns.
It’s one more way we help students feel at home from day one.
Beyond the classroom
English improves fastest when you use it.
That’s why life outside the classroom is just as important as the lessons themselves. Social activities, local experiences, sporting events, volunteering, weekend trips and everyday conversations all help build confidence while creating friendships you’ll remember long after you’ve returned home.
Our role is to help you settle into your new community, so you can focus on enjoying the experience.
Come and see for yourself
Build your Australian experience: campus, course and a team that’s got your back from day one.
